FAQ for Arrowhead Lake Community.
We are not planning to use any community amenities; do we still have to pay community fees?
Yes, we are in a gated community, and you must be a member (temporary) to be able to enter the community. Community fees cover not only use of amenities, but also use of roads and trash center.
Are community fees included in rental price?
No, we are not able to include community fees because they vary on multiple factors such as: number of adults and kids, kids age, number of cars.
Can we rent house for longer than one month in Arrowhead Lake?
Yes, you can. Please contact us for a quote.
Can we pay community fees in person?
Best way is to pay community fees online using form provided on our website. Fees must be paid at least one day in advance before arrival date. To avoid late fee - please pay 3+ days prior to arrival.
How do we pay community fees?
You can pay community fees for bookings made via our webiste here: https://bit.ly/alca_fees
Which documents do we need to show to community office when we arrive?
Driver for each car that enters community will need to show driver's ID and car registration to office staff.
Where do we pickup our gate cards to get into community?
You will need to go to Rental Office to pickup your gate card. Its open from 10am to 10pm and located at 906 Route 940, Suite #101, Pocono Lake, PA 18347
What do we do if we plan to arrive after 10pm?
You must contact us ahead of time, so we can notify rental office of your late arrival. You will need to go to a different location to check-in afterhours.
Can we pay fees on same day as we arrive? We don't know which car we will take.
Community fees must be paid at least 1+ days before arrival, no exceptions. Community will deny entry if fees are not paid on time. Note that late fee applies to all registrations/payments made within 3 days of arrival.
Do we have to take our trash out of the house?
Yes, you will need to take trash and drop it off at community trash center (located behind Welcome Center building). During day, attendant will help taking trash from your car and will load it into trash compactor.
Do we need to bring our own pillows and blankets?
No, every house has pillows and blankets, but you can always bring extra if you like.
Do we need to bring our own linens and towels?
No, each house has freshly laundered towels and pre-made beds with fresh linens.
Can we bring our own linens and towels?
Yes, if you want to bring your own - please let us know ahead of your visit.
If you have any questions not answered above, please do not hesitate to call or text us.